Frequently asked questions
How long does delivery take?
Orders in stock are delivered in 10-14 days after purchase. Please contact customer service for more information. Once you have made your purchase, a member of the Leva Direct team will contact you the following buisness day to discuss delivery dates.
What happens if I am not happy with my purchase?
Please contact customer service if you are unhappy with any item purchased from Leva Direct. Mattresses purchased within the last 60 days can be returned for a full refund. Adjustable bases and accessories are final sale and non-refundable.
How does the warranty process work?
All items come with warranties ranging from 1-10 years. Leva Direct keeps all product info on file for your to guarantee you are covered for warranty even if you lose your receipt! You can also register your products with the manfucturer directly for added protection
I've never heard of Leva Direct before. How can I trust you?
We are a registered corporation in Canada heading into our 4th year of business and someone from our team is always a phone call away. We also recommend checking out the online reviews to see how much our customers love us!
Can your adjustable beds work with my existing bed frame?
All of our adjustable beds are built to the exact dimensions as a standard TwinXL, Queen or King. This allows your new bed to fit inside almost all exisiting bed frames. Please reach out to our team either online or by phone if you have any further questions or concerns.
What are the dimensions of your beds?
TwinXL: 38" W X 80" L
(together they equal a traditional queen size bed of 60" W X 80" L)
(together they equal a traditional king size bed of 76" W X 80" L)
Can I buy a bed for delivery to the United States?
Yes you can! Leva Direct offers free delivery to customers in all states except Hawaii and Alaska. All prices are listed in Canadian Dollars so your bed will show up 20% cheaper on your credit card statement once converted to USD!